Information Security

PRIVACY POLICY

CUSTOMER INFORMATION PRIVACY POLICY

(Refer to Articles 68–73, Decree 52/2013/ND-CP)

1. Purpose and Scope of Information Collection

Hợp Thành Thịnh Trading & Service Co., Ltd. is committed to protecting your personal data. We do not sell, share, or exchange any customer information collected on our website with third parties. All collected information is used exclusively within the company and only when you place an order on hopthanhthinh.com.

We may collect the following information:

• Individual or company contact name

• Phone number

• Email address

• Delivery address

• Company information: registered name, address, tax code

• Transaction address

Your information may be used for:

• Delivering orders placed on hopthanhthinh.com

• Providing delivery updates and customer support

• Sending product-related information

• Processing orders, providing requested services, and managing your account

• Verifying and completing online payment transactions

Your order details will be securely stored. For security reasons, we cannot provide this information upon request; however, you may access it anytime through your personal account on our website. Please ensure your login details remain confidential. We are not responsible for misuse of passwords unless the issue originates from our system.

2. Scope of Information Use

We may share your name, phone number, and delivery address with logistics partners to complete order delivery. When you register on hopthanhthinh.vn, your information may be used to send promotional or marketing updates. You may unsubscribe at any time via the “unsubscribe” link in our emails.

3. Information Retention Period

Customer information is stored on our internal systems for as long as necessary to provide services or until the purpose of collection is fulfilled, or until you request deletion.

4. Contact Information of the Data Controller

Hop Thanh Thinh Trading & Service Co., Ltd.
Address: 406/55 Cong Hoa Street, Tan Binh District, Ho Chi Minh City
Phone: (028) 3846 4855
Website: hopthanhthinh.vn
Email: info@htt.com.vn

5. Methods for Customers to Access & Edit Personal Data

You may update your personal information anytime by logging into hopthanhthinh.com, emailing info@htt.com.vn.

6. Commitment to Protecting Customer Information

We value your privacy and are committed to ensuring a safe and trustworthy shopping experience. This Privacy Policy outlines how we collect, use, share, and protect your information.

We implement strict administrative, technical, and physical security measures to prevent unauthorized access, data loss, or misuse. All personal data is stored on secure servers protected by firewalls. Online payments are encrypted using SSL (Secure Socket Layer) for enhanced security.

Customers are advised not to share payment information via email. We are not responsible for losses resulting from unsecured communication beyond our system.

Any attempt to interfere with our website, systems, or data structure is strictly prohibited and may result in legal action.

All transactional information is confidential, but may be disclosed to authorities when required by law. All terms and content on this website are governed by the laws of Vietnam.

Customer Rights

You have the right to access, update, and correct your personal data at no cost. You may also request us to stop using your information for marketing purposes at any time.

Contact Us

We welcome all feedback and inquiries regarding this Privacy Policy.
Please contact us at: info@htt.com.vn